This privacy policy tells you how we use your personal data when you visit our website, interact with us, and buy our goods and services. It is important that you read this privacy policy, together with any other privacy policies we may provide, so that you are fully aware of how and why we are using your data.

This privacy policy was last updated on March 26, 2021.

If you have any questions, or would like to exercise your privacy rights, please follow the instructions in this privacy policy. See How to contact Nomatic about privacy below.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products, and other updates.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

We may collect these types of personal information directly from you or from third parties.

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or through chat or social media.

This includes personal data you provide when you:

  • sign up to receive our newsletter;
  • make inquiries or request information be sent to you;
  • create an account on our website;
  • order our products or services;
  • ask for marketing to be sent to you;
  • engage with us on social media;
  • enter a competition, promotion or survey;
  • contact customer services; or
  • leave comments or reviews on our products or services.

Automated technologies or interactions. As you interact with us, including via the Nomatic.com website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We may also collect Tracking Data when you use our website, or when you click on one of our adverts (including those shown on third party websites).

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@nomatic.com or mailing us at: Nomatic 6936 Promenade Dr. Cottonwood Heights, UT 84121 USA.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here. 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We are committed to ensuring that the personal information we collect is secure. 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

SECTION 7 - COOKIES

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

  _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.  

SECTION 8 - DATA RETENTION

We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for 6 years after they stop being customers for tax purposes.

In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. 

SECTION 9 - AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 10 - ACCOUNT INFORMATION

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. You can do this by updating your account. 

SECTION 11 - SMS/MMS MOBILE MESSAGING MARKETING PROGRAM

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.  WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.  To make such a request, please contact us at the following address:

NOMATIC

1333 E 9400 Sandy, UT 84093

Info@nomatic.com

This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.

SECTION 12 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@nomatic.com.

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This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through this website (www.Nomatic.com). In this Privacy Policy weus or our means Nomatic. When we collect, store and use your personal information, we do so in accordance with the rules set down in the by the European Union General Data Protection Regulation (EU) 2016/679 (the GDPR).

Information for California Residents

This section provides additional information for residents of California under the California Consumer Privacy Act (CCPA). The terms used in this section have the same meaning as in the CCPA. This section does not apply to information that is not considered "personal information," such as anonymous, deidentified, or aggregated information, nor does it apply to publicly available information as defined in the CCPA.

Personal Information Collected in the Last 12 Months

We collect the following categories of personal information about Customers:

  • Personal Identifiers, including name, email address, postal address, and telephone number
  • Online Identifiers, including unique personal identifier, device identifier, and IP address
  • Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search history
  • Commercial and Financial Information, including purchases, other purchasing behavior, credit card or debit card number, and account security or access credentials

We collect the following categories of personal information about Subscribers:

  • Personal Identifiers, including name, email address, and telephone number
  • Online Identifiers, including unique personal identifier, device identifier, and IP address
  • Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search history

We collect the following categories of personal information about Website Visitors:

  • Personal Identifiers, including name, email address, and telephone number
  • Online Identifiers, including unique personal identifier, device identifier, and IP address
  • Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, and browsing history

Sources of Personal Information

We collect personal information about Customers from the following sources:

  • You (the consumer)
  • Data Analytics Providers
  • Ad Networks

We collect personal information about Subscribers from the following sources:

  • You (the consumer)
  • Other Consumers
  • Data Analytics Providers
  • Ad Networks

We collect personal information about Website Visitors from the following sources:

  • You (the consumer)
  • Data Analytics Providers
  • Ad Networks

Business or Commercial Purposes for Collecting Information

We collect personal information about Customers for the following business purposes:

  • Provide Products or Services
  • Advertising and Marketing
  • Quality Assurance
  • Security
  • Internal Research
  • Short-Term Transient Use
  • Audit Current Interactions

We collect personal information about Subscribers for the following business purposes:

  • Provide Products or Services
  • Advertising and Marketing
  • Internal Research
  • Short-Term Transient Use
  • Audit Current Interactions

We collect personal information about Website Visitors for the following business purposes:

  • Provide Products or Services
  • Advertising and Marketing
  • Internal Research
  • Short-Term Transient Use
  • Audit Current Interactions

Information Disclosed for Business or Commercial Purposes in the Last 12 Months, and Categories of Parties Disclosed To

Customers

Personal Information Disclosed Category of Party
Personal Identifiers, including name, email address, postal address, and telephone numberAd Networks, Business Operations Tool, Commerce Software Tools, Customer Support Tools, Payment Processors, Wholesale Distributors, Service Providers
Online Identifiers, including unique personal identifier, device identifier, and IP addressAd Networks, Business Operations Tool, Customer Support Tools, Data Analytics Provider, Payment Processors, Sales & Marketing Tools, Shipping Services, Service Providers
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyAd Networks, Data Analytics Provider, Payment Processors, Sales & Marketing Tools, Shipping Services, Service Providers
Commercial and Financial Information, including purchases, other purchasing behavior, credit card or debit card number, and account security or access credentialsAd Networks, Business Operations Tool, Commerce Software Tools, Customer Support Tools, Data Analytics Provider, Payment Processors, Sales & Marketing Tools, Service Providers

Subscribers

Personal Information Disclosed Category of Party
Personal Identifiers, including name, email address, and telephone numberAd Networks, Brand Collaboration Partners, Wholesale Distributors, Service Providers
Online Identifiers, including unique personal identifier, device identifier, and IP addressAd Networks, Data Analytics Provider, Sales & Marketing Tools, Shipping Services, Service Providers
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyAd Networks, Data Analytics Provider, Sales & Marketing Tools, Shipping Services, Service Providers

Website Visitors

Personal Information Disclosed Category of Party
Personal Identifiers, including name, email address, and telephone numberService Providers
Online Identifiers, including unique personal identifier, device identifier, and IP addressAd Networks, Data Analytics Provider, Sales & Marketing Tools, Shipping Services, Service Providers
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, and browsing historyAd Networks, Data Analytics Provider, Sales & Marketing Tools, Shipping Services, Service Providers

Information We Sell and Categories of Third Parties Sold To

We do not "sell" personal information as commonly understood (exchanging information for money). However, for business and commercial purposes we share certain personal information with third party vendors, as disclosed below. This sharing of information may be considered a "sale" under the broad definition of selling in the CCPA. You may opt-out here.

Customers

Personal Information Sold Category of Party
Online Identifiers, including unique personal identifier, device identifier, and IP addressData Analytics Provider
Internet Activity, including interactions with websites, apps or adsData Analytics Provider

Subscribers

Personal Information Sold Category of Party
Online Identifiers, including unique personal identifier, device identifier, and IP addressData Analytics Provider
Internet Activity, including interactions with websites, apps or adsData Analytics Provider

Website Visitors

Personal Information Sold Category of Party
Online Identifiers, including unique personal identifier, device identifier, and IP addressData Analytics Provider
Internet Activity, including interactions with websites, apps or adsData Analytics Provider

Information We Share and Categories of Third Parties Shared With

We “share” certain personal information with third party ad networks for purposes of behavioral advertising, as disclosed below. This allows us to show you ads that are more relevant to you. You may opt-out of sharing here.

Customers

Personal Information Shared Category of Party
Personal Identifiers, including name and email addressAd Networks
Online Identifiers, including unique personal identifier, device identifier, and IP addressAd Networks
Internet Activity, including interactions with websites, apps or ads and browsing historyAd Networks
Commercial and Financial Information, including purchasesAd Networks

Subscribers

Personal Information Shared Category of Party
Personal Identifiers, including name and email addressAd Networks
Online Identifiers, including unique personal identifier, device identifier, and IP addressAd Networks
Internet Activity, including interactions with websites, apps or ads and browsing historyAd Networks

Website Visitors

Personal Information Shared Category of Party
Online Identifiers, including unique personal identifier, device identifier, and IP addressAd Networks
Internet Activity, including interactions with websites, apps or ads and browsing historyAd Networks

CCPA Rights

Your CCPA rights are described below. You can make a Request to Know or a Request to Delete under the CCPA by submitting a Privacy Request at the top of this page, or by clicking here.

Right to Know

You have the right to request to know the following about the personal information we have collected about you in the past 12 months:

  • the categories and specific pieces of personal information we have collected about you
  • the categories of sources from which we collect personal information about you
  • the business and commercial purposes for which we collect personal information
  • the categories of third parties with whom we share the information
  • the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose

If you make a Request to Know more than twice in a 12-month period, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal information about you that you have provided to us. We will permanently delete from our records any personal information that is not necessary for our business operations and direct our service providers to do the same.

We consider information to be necessary for our business operations if it is used to:

  • Complete an obligation to you that you have requested
  • Detect and resolve issues related to security or functionality
  • Comply with legal obligations

Right to Non-Discrimination

If you exercise your CCPA consumer rights:

  • We will not deny goods or services to you
  • We will not charge you different prices or rates for goods or services, including through the use of discounts or other benefits or penalties
  • We will not provide a different level or quality of goods or services to you

Right to Opt-Out

You have the right to opt-out of the sale of your personal information.

You may opt-out of the "sale" of your information here.

Request Verification

Before we can respond to any CCPA requests, we will need to verify that you are the consumer who is the subject of the CCPA request. Verification is important for preventing fraudulent requests and identity theft.

The verification process depends on which type of request you make and how you make it. Typically, identity verification will require you to confirm certain information about yourself based on information we have already collected. For example, we will ask you to verify that you have access to the email address we have on file for you. If we cannot verify your identity based on our records, we cannot fulfill your CCPA request.

For a request that seeks specific personal information, we ask that you sign a declaration stating that you are the consumer whose personal information is the subject of the request, as required by the CCPA.

In some cases, we may have no reasonable method by which we can verify a consumer's identity. For example:

  • If a consumer submits a request but we have not collected any personal information about that consumer, we cannot verify the request.
  • If the only data we have collected about a consumer is gathered through website cookies (i.e., the consumer visited our website but had no other interaction with us), we are unable to reasonably associate a requester with any data collected; therefore, we cannot verify the request.

Authorized Agent

A California resident's authorized agent may submit a Request to Know or a Request to Delete under the CCPA by emailing us at privacy@nomatic.com. Requests submitted by an authorized agent will still require verification of the person who is the subject of the request in accordance with the process described above. We will also ask for proof that the person who is the subject of the request authorized an agent to submit a privacy request on their behalf. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 must submit proof of statutory power of attorney, but consumer verification is not required.

If you have trouble accessing this notice, please contact us at privacy@nomatic.com.

Contact Us

If you have any privacy-related questions, please send them to privacy@nomatic.com.